F.A.Q
Frequently Asked Questions
This page contains answers to the most frequently asked questions. Please read them before sending us an email or contacting us in anyway.
Question. I am having problems with a trainer i purchased, where to get help?
Answer: We always provide a promo/test trainer with each game we train so you can test that our trainer works for you before you buy it. Therefore, the responsibility lies on you fully in case you fail to use the promo trainer and purchase. We will NOT provide a refund under no circumstances since it is a user-error and not ours.
If the promo trainer is not working for you, make sure you have the correct version of game and have followed the steps given in Trainer Troubleshooting Guide if it still doesn't work, please contact us and let us know about it providing your full system setup and software information.
Question: I just ordered trainer X now, why isn't it still showing at my download page or how long before i get the trainer?
Answer: Trainers that are purchased (does not include free trainers) go through manual verification to avoid fradulent/scam payments and can take some time to process depending on how quickly we see your order and consider it correct/non-fradulent. It usually takes few minutes or few hours since we are online most of the time and constantly check new orders.
However, if it takes more than 12 hours, you can contact us and let us know about it. You will informed when the verification is complete through email.
Question: How to download a trainer ?
1. On the homepage, click Account to goto your Account page.
2. From there, click on Downloads.
3. The Downloads page contains all your ordered trainers and you can download any one of them by clicking on download button.
Question: The trainer is password-protected!. Where is the password ?.
Answer: You will be emailed the password upon completion of trainer verification. Check your email inbox for order update email from us.
The password is also listed in your My Account > Order History page. View the order information to find the password listed in comments with instructions.
Question: I wanted to buy trainer X for version x but accidently bought the trainer for another version or i bought a wrong trainer. HELP?
Answer: We're sorry, but we DO NOT do refunds in any case unless its for fair reasons. Its your mistake and unless your stoned, its highly unlikely you'd do this mistake.
Question: The game version is same and everything seems to be in place. Still why doesn't the trainer work?
Answer: Please make sure you follow these steps for each and every trainer you run. Even for the promo trainers.
- Run the trainer as an Administrator under Windows XP/Vista or 7. The trainer needs administrative privileges to execute some of its functions such as injection. You may need to run the trainer in compatibility mode.
- Add the trainer to your Firewall and/or Anti-Virus software exception list to allow the trainer to perform its functions. Most Firewalls and Anti-Virus software are known to block memory injection which is the main function of any trainer program. In some cases, you may also need to turn-off the Anti-Virus/Firewall temporary while running the trainer to allow the trainer to inject to game. In some extreme cases, the last choice is uninstalling the AV completely. If this annoys you, email your AV company to add an exception for trainer programs so you wont have to go through this annoyance or just don't use trainers.
- Please refer to the following link for a comprehensive list of issues, more information and troubleshooting. Link here.
Question: I found a virus/trojan/malware in your software!, die!!
Answer: We occassionaly get this dumb question/email from some morons from time to time. This is a FALSE-positive. Almost every trainer is considered suspicious by AVs since they modify other processes memory which is considered suspicious by AVs. Read this thread for more information : Trainer virus warnings are false positive - dEViATED Support Forums
If you are still not satisfied, please leave this site immediately since we may already be secretly making your computer a part of our gigantic zombie-network. BOOOO!.
Question: What are my payment options?
Answer: Currently we only accept PayPal and Moneybookers. But in future, other payment options may be considered. For moneybookers, you will have to manually email us and tell us you want to use this payment method since we do not fully support it and only take manual payment through it.
Question: How do I open the .NFO file included with your releases?
Answer: You can open it with Notepad by using the font Terminal with size 9. Or you can use an application called 'DAMN NFO viewer' to open any .nfo file. Make sure that you always read the included nfo file before using the trainer to avoid mistakes!
Question: How to open .RAR files?
Answer: You will need WinRAR to open these files.
